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Bewerk vacature
02 november 2021
Hostel Ani & Haakien

Operations manager bij Hostel Ani & Haakien

Rotterdam
40 uur per week

Vereiste ervaring

2 jaar

Opleidingsniveau

HBO

Standplaats

Rotterdam

Aantal uur / periode

40 uur per week

Salarisindicatie

€2500,- tot €3000,-

Hostel Ani & Haakien

Hostel Ani & Haakien our quirky little backpackers hostel in the centre of Rotterdam, the Netherlands.

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over het bedrijf
over het bedrijf

Operations manager bij Hostel Ani & Haakien

Hostel Ani & Haakien our quirky little backpackers hostel in the centre of Rotterdam, the Netherlands. We, Danielle & Joyce, opened this travelers home 8 years ago. Without any experience we runned the hostel with our hearts. Over the past years we've became Best Hostel of the Netherlands twice! We’ve always wanted our hostel to be a place where individual travellers would feel at home. Cook your their own meal in our guest kitchen, eat & talk while sitting at the long kitchen table and make memory's for life. And it is. www.anihaakien.nl

About the job

Some of your key accountabilities will be: • You will be responsible for the successful day to day running of our 54 bed Hostel Operations • Having the autonomy to make key decisions to enhance our guest experience as well as our employee experience. • Customer service. • Hiring new staff, Supervise staff, train new staff, do weekly staff meetings, make schedules. • Create a monthly activity calendar. • Reservations control, agents control carrying out cleaning and housekeeping duties. • Operational Responsibilities in terms of Safety. • You manage maintenance. • Directing and supporting team members working on all different shifts. • Day to day accounting. • Weekly Inventory of stock. • Weekly management meetings.

Dit is wie je bent

You're a strong, commercially aware leader who cares about creating a positive environment for your guests + your team. you constantly inspire your team to go the extra mile for the best customer journey, you recognize succession and you are proactive in developing your people. Paying attention to personal development, you lead your team to be the best version of their self! You know how to deal effectively with guest feedback, using this as an opportunity to improve performance and operational best practice. You are not afraid of difficult confrontations and you are easy to approach. You can work in a personal environment, use your initiative and work well under pressure and independently. You have a sence of humor, you're energetic, open to new challenges and have a passion for travel and the hospitality industry.

Dit is wat je krijgt

At Hostel Ani&Haakien, we have a diverse team and culture with values that embrace and celebrate each persons individuality. You will join the community of Ani&Haakien who love to connect with our guests and share their own experiences. You have the freedom to create and experiment.

  • 40 hours per week
  • Salary scale 8.

We hope to meet you soon:)

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