Peecho is looking for a new Customer Happiness team member
Vereiste ervaring
2 jaar
Opleidingsniveau
Geen
Standplaats
Amsterdam
Aantal uur / periode
40 uur per week
Salarisindicatie
Nader te bepalen
Peecho
We’re Peecho and we exist to let apps and platforms with beautiful digital content monetize it by offering print products to
Peecho is looking for a new Customer Happiness team member
We’re Peecho and we exist to let apps and platforms with beautiful digital content monetize it by offering print products to their users. We offer a full software solution to our customers which allows them to order and sell their digital files as premium print products through professional printers worldwide. We've been dubbed the ‘’The Print Button of the Internet’’ and named ‘’The Hottest Startup in Amsterdam’’ by Wired Magazine.
About the job
We are looking for a full-time (40 hours per week) reinforcement of our customer service team. Your main activities are:
- Answering customers' queries and complaints by e-mail or through chat
- Communicating with and relaying requests and complaints to our printing partners
- Performing quality checks on orders
Dit is wie je bent
Requirements:
- Fluent English speaker, excellent writing skills. When invited for an interview, you will be tested on this.
- 1-2 years Customer Service experience (Experience with Zendesk is a plus)
- Affinity with software startups and comfortable with learning new technical concepts
- Accurate and able to manage exceptions in the processes
- Able to manage time effectively and work under pressure
- Team player
- Flexible (no 9-5 mentality)
Dit is wat je krijgt
- Opportunities to learn, develop and grow in different disciplines inside a young, dynamic, fast-growing company
- Amazing location right in the centre of Amsterdam with a roof terrace overseeing the entire city
- An informal, fun, and driven culture with little hierarchy and a social atmosphere (lunch, drinks, parties, sports, etc.)
- Competitive salary
Work Talks
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