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Bewerk vacature
21 april 2021
Society of Lifestyle

Uitdagende Customer Service functie bij Internationaal bedrijf!

Utrecht
37 uur per week

Vereiste ervaring

4 jaar

Opleidingsniveau

HBO

Standplaats

Utrecht

Aantal uur / periode

37 uur per week

Salarisindicatie

Nader te bepalen

Society of Lifestyle

Society of Lifestyle is an inspiring lifestyle universe with four unique and diverse brands: House Doctor, Nicolas Vahé, Meraki

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over het bedrijf
over het bedrijf

Uitdagende Customer Service functie bij Internationaal bedrijf!

Society of Lifestyle is an inspiring lifestyle universe with four unique and diverse brands: House Doctor, Nicolas Vahé, Meraki and Monograph. While each brand has its own range and identity, Society of Lifestyle represents a complete lifestyle concept. A concept based on modern aesthetics and distinct designs. Our story began in 2001 under the name House Doctor. In 2019, we changed our name to Society of Lifestyle. A name that reflects who we are – and our purpose. Society refers to our in-house brands while Lifestyle is what drives us – our passion. Through our passion for innovative design, we offer a carefully curated collection of pieces that incorporates the trends that influence our homes and lives. We provide ideas and inspiration for creating a personal home. A home with room for living.

About the job

Society of Lifestyle is looking for a Customer Service Representative. Reporting directly to our Dutch Country Manager, Lisette Adriaens, you become part of our Sales Department based in Ikast, Denmark, but will sit in our local office in Utrecht where you form a team for the Netherlands and Belgium, across all of our brands: House Doctor, Nicolas Vahé, Meraki, and Monograph. You support team NL/BE and ensure that all our customers get the best possible service from start to finish. You are responsible for the daily flow of order processing, claims and overall support, as well as Sales via phone and e-mail. You cooperate closely with your colleagues and attend trade fairs and sales events throughout Europe. You also love chasing the next sale while helping the customer to your best ability. Please sent your application in English! The job interviews will be both in Dutch as in English.

Dit is wie je bent

You are experienced with customer service for the Dutch and/or Belgian market and possess a thorough cultural knowledge which you can transform into strong relationships. You are a team player to the core and your ability to create a close relationship with our customers and colleagues is vital - we value cooperation based on mutual honesty and trust. Giving the best possible service is simply part of who you are. You are great at reading people and situations, and you can adapt your communication accordingly. You face issues head-on as they arise and solve them, finding help where necessary. You are ambitious and thrive on reaching goals while finding a balance at the same time. As things move fast in sales, you are good at forming an overview of tasks and prioritise. Qualifications

  • Native Dutch speaker
  • Fluent in English, both writing and speaking
  • Fluency in French is a plus
  • A good understanding of IT, Microsoft Office and Dynamics 365
  • Knowledge of logistics is a plus
  • Strong administrative skills
  • Excellent communicator
Dit is wat je krijgt

An exciting position within an inspiring environment! You become part of a healthy, family-owned company with three strong core values: honesty, passion and innovation. As an employee at Society of Lifestyle, your most important job is to be an ambassador for these values and ensure that they are integrated internally and externally. We want to create a framework in which each employee can grow personally and professionally. You will be active in creating a company culture where we support each other and create a common future for every employee and the organisation. Closing date vacancy: 26th of April Preferred start date job: 1st of June

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