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Bewerk vacature
24 maart 2023

Salonized zoekt Customer Success Employee

40 uur per week

Vereiste ervaring

2 jaar





Aantal uur / periode

40 uur per week


€2000,- tot €2500,-


Salonized bestaat uit een jong, enthousiast team met een gezamenlijk doel: beauty professionals gelukkig maken met een dijk van een product.

over het bedrijf
over het bedrijf

Salonized zoekt Customer Success Employee

At Salonized, we are on a mission to make work beautiful for beauty professionals with our easy-to-use salon software. We believe we can transform the salon experience. Together with around 65 Salonizers, we work hard to create a phenomenal experience for our clients. With over 10,000 salons believing in us, we are the market leader in the Benelux. We are expanding rapidly into new countries, and we’re not done yet. That’s where you come in.

About the job

You’ll work on a diverse set of projects where the conversation with users and prospects plays a central role. Being a great questioner and listening active to our leads are your superpowers. Which helps you discover the general sentiment of the usage of our product. Based on this found information you’ll strategically think along with the user on how to optimize their experience with Salonized which will lead to a thriving salon business. You are a proud bearer of the Make Work Beautiful Club and your contagious love for our product helps you woo your leads.

This position plays a crucial role in the growth of Salonized hence why we are looking for a sales hero who can call our warm leads and give demos to explain the benefits of Salonized and the opportunities it offers.

What you will be doing These are the key activities you are responsible for:

  • You will be responsible for achieving commercial targets by converting outbound leads into active users;
  • You will actively contact warm leads by phone;
  • You will be in contact with our current customer base to upsell our software;
  • You will work in a CRM system for reporting progress;
  • You will advise salons on how to optimize their business by using our software;
  • You will give new leads short demonstrations of our software;
  • You will follow up on your leads to track their performances;
  • You bring in new ways and ideas to achieve upgrades with our users.
Dit is wie je bent

Your superpowers

These are the skills you’ll bring and develop in this position:

  • You are your own energy booster; don't let a "no" demotivate you, and maintain a positive attitude;
  • You are resourceful, creative and can come up with ways to achieve results;
  • You are customer-oriented and are highly motivated with good networking skills like the ability to set good arguments and be flexible in conversations;
  • You have a commercial and no-nonsense mindset and you are driven to fulfill goals and targets, as you have a big sales drive;
  • You like to think about improvements and innovations to create a better customer experience and know how to escalate issues;
  • First-hand experience in sales or account management is advantageous, preferably 2-3 years experience that you bring to the table;
  • You are fluent in Dutch and English;
  • It would be a big plus if you have affinity with the beauty industry.
Dit is wat je krijgt
  •  An AMAZING and vibrant office right in the centre of Amsterdam, full with bright colors and lots of space to do your best work
  • A salary of € 2250 to €2500 
  • A very attractive bonus system
  • Regular (some call it frequent) dinners, drinks and parties
  • A swap bike in the city of your choice
  • Sport challenges, fresh fruit, darts tournaments and of course bike riding
  • A museum card
  • A yearly retreat with the whole team
  • 28 vacations days a year

Work Talks

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Boek een 70 min consult
Boek een 70 min consult

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